YourChoice exists to raise service standards. Reviews must be clear, respectful, and based on first-hand experience. We don’t host personal attacks.
You must use accurate account information. Impersonation or misrepresenting your relationship to a provider is not allowed. One person, one account. Accounts created to evade enforcement actions are prohibited.
Post reviews only about your own first-hand experience (or as a direct caregiver/ authorized representative). Second-hand/hearsay reviews aren’t allowed.
Keep reviews timely and relevant to the services you actually received. We may remove off-topic or outdated posts that don’t help others make a current decision.
Reviews involving healthcare providers, teachers, caregivers, or other public-facing professionals are welcome when they are factual, respectful, and based on firsthand experiences. To protect fairness and privacy, YourChoice may edit or anonymize identifying details, especially when reviews involve minors, patients, or vulnerable individuals. Allegations of harm, discrimination, or professional misconduct may be held for manual moderation or verification before publication.
Upload only media you created during your experience. No stock images or AI composites presented as real evidence. Follow size/quantity limits. Do not post graphic or identifying images of private people without consent. We may require extra verification before publishing image reviews. By uploading images/files you confirm you own them and consent to our cropping/blurring for privacy. By submitting content you grant YourChoice the limited license described in our Terms of Use to host, display, and moderate that content for platform purposes.
You may identify the professional involved in your experience. Keep statements factual and respectful, limited to the service you received. Reviews that make serious allegations (e.g., physical harm, negligence, malpractice) may be held for review. We may edit to remove unnecessary identifiers or request clarification.
If your review involves minors, patients, or vulnerable persons, do not include names or private details. Reviews alleging medical/physical harm, discrimination, or abuse may be edited for privacy, limited in detail, or held for verification before publication. Images may be blurred or removed if they reveal private medical details.
We encourage honest, first-hand expression. We don’t censor feedback; we edit or hold posts only when language, personal data, or unverifiable claims could cause unnecessary harm. This helps your story stay published and impactful.
We may remove personal identifiers (e.g., switch a name to “the teacher/doctor”), trim private data, or adjust inflammatory phrasing that states opinion as fact. If an edit would materially change meaning, we may ask you to approve a revised version before publishing.
One review per user per provider per materially new experience. Update your review if your experience changes.
Do not threaten negative reviews to obtain refunds/discounts/services. Do not offer or solicit incentives for reviews. Businesses may not gate reviews (e.g., only invite happy customers).
Reviews and Q&A aren’t ad spaces. No posts primarily aimed at lead generating or traffic. Providers should use their profile for promotional info and reply factually to reviews.
Providers may post a factual reply. No doxxing, threats, or disclosure of client/patient details.
We may edit for formatting or removal personally identifiable information, refuse, or remove content at our discretion. Violations may lead to:
Report content via in-product flags or email legal@yourchoice.bm. For allegedly unlawful/defamatory content, follow our Notice & Takedown process in the Terms of Use. If your content is restricted, you may submit a counter-notice with facts and supporting documents.
Disclaimer: Reviews reflect the personal opinions and first-hand experiences of users. YourChoice does not independently verify every claim and accepts no liability for user-submitted content.
Reviews are user opinions based on personal experience. By posting, you agree to the Terms of Use and these Community Guidelines. YourChoice does not make findings of fact, legal determinations, or professional judgments about providers. Reviews represent individual experiences, not verified conclusions or outcomes of any investigation or legal process.
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